Guidelines on Choosing Transcription Services
Changing of audio files into text is referred to as transcription. This gives your audio file more value as it reduces the size of the file to a few kilobits or megabits. Here are some guidelines on choosing a transcription service provider.
The amount of time taken by the transcription service provider to transcribe the audio or video file to text is the first factor you need to take into consideration. From the moment the audio document you require transcribed is sent to the transcription service provider to the amount you receive the text document should be considerably short. The length and the clarity of the audio file is a great determinant on the amount of time to be taken for it to be transcribed into written text. The service provider ought to stick to their set schedules of the time they take to transcribe the audio files to text.
The confidentiality offered by the audio to text transcription service provider is the second factor you need to take into consideration. Regardless of the audio files containing sensitive information or not, the audio to text transcription service provider should guarantee privacy of the contents of both the audio and the transcribed text document. Before handing over a transcription job to any transcription service provider, ensure that its employee is on a non-disclosure agreement and that all the transcription tasks delegated to the company are completed on the service providers secure platform. A transcription service provider with appropriate security measures such as encryption is the best choice for keeping your audio file and transcribed document safe.
Thirdly, take into consideration the amount of money charged by the audio to text transcription service provider for their services. Choose the cheapest audio to text service provider who matches the amount of money they charge to the quality of audio to text documents they produce. Choose a transcription service provider who doesn’t charge extra for audio files which have an accent.
Take into consideration the professional qualifications of the employees involved in the transcription of audio files into text. Choosing a service provider who employs the services of experts who are experienced produces better quality transcriptions at a lower amount of time.
Lastly, take into consideration the reputation of the transcription service provider. The reputation can be based on the quality of service they offer ad their customer relations. Reviews are based on personal experiences, and from them you get to know what to expect from the transcription service provider. Reviews pointing to a satisfied clientele indicates that the transcription service provider offers good services and treats its clients properly and with courtesy. Ensure that you take the above factors into consideration as a guide to choosing the best transcription service provider.